Cheat sheet · People in charge

Cheat sheet for people in charge.

The test asks more of you: more people can see you, and fewer will tell you the truth.

Not every hardship is a test, and nothing here is graded.

A woman lays out plans for a table of colleagues.
  1. Choose on merit, out loud.
    Put the qualified person in the job, not your friend or relative. Be able to say to the runner-up's face: "I chose them because..."
  2. Own the miss, publicly.
    Say it in the same room where you took the credit.
    Say"That was my call. It was wrong. Here is the fix."
  3. Deliver bad news early.
    Say"You would want to know this today, so I'm telling you today."
  4. Hear the lowest-status person first.
    Say"Before I weigh in, Sam, what are you seeing?"
  5. Share what you know.
    Default to open.
    Ask"Who is hurt by not knowing this?"
  6. Reward the one who disagrees.
    Then change something visible.
    Say"Thank you for telling me I'm wrong."
  7. Pay fairly. Never profit from desperation.
    If the deal only works because the other side has no choice, it's the wrong deal.
  8. Offer the first step toward peace.
    Do it before you are forced to.
    Say"I'll move first if you move second."
  9. Run the stranger test.
    Would you make this decision if the person it hurts could watch you make it?
  10. Know when to step aside.
    If someone else would do it better, make room, and help them start.

The evidence behind this sheet

Research links psychological safety, fair treatment, and humble or servant styles of leading with better team learning, trust, and engagement. Most of it is correlational, and the newer leadership labels overlap heavily with older ones.

Psychological Safety and Learning Behavior in Work TeamsIn a study of 51 work teams at a manufacturing company, team psychological safety was associated with learning behavior.study · Administrative Science Quarterly (Edmondson, 1999)Psychological Safety: A Meta-Analytic Review and ExtensionThe review pooled 136 independent samples to map what predicts psychological safety and what it relates to, including whether it predicts performance beyond leader relations and engagement.review · Personnel Psychology (Frazier and colleagues)Justice at the Millennium: A Meta-Analytic Review of 25 Years of Organizational Justice ResearchAcross 183 studies, fairness in outcomes, procedures, and interpersonal treatment each related to outcomes such as job satisfaction, commitment, and evaluations of authority.review · Journal of Applied Psychology (Colquitt and colleagues, 2001)Humble leadership and its outcomes: A meta-analysisPooling 53 studies, leader humility was positively related to affective trust, commitment, and engagement, though it added nothing beyond other positive leadership styles for some outcomes.review · Frontiers in Psychology (Luo and colleagues, 2022)Expressed Humility in Organizations: Implications for Performance, Teams, and LeadershipUsing eight lab and field samples, the authors examined how humility that others observe in a person relates to performance, satisfaction, engagement, and turnover.study · Organization Science (Owens, Johnson, and Mitchell, 2013)Management professor recognized for most-cited paperA 20-year meta-analysis found that authentic and ethical leadership did not explain outcomes better than transformational leadership, while servant leadership looked more promising.skeptical · Fresno State NewsServant Leadership: A systematic review and call for future researchThe review calls for clearer definitions of servant leadership against other value-based approaches and evaluates 16 existing measures of it.review · The Leadership Quarterly (Eva and colleagues, 2019)
Where the evidence is thin. Most workplace studies are surveys taken at one point in time, so they cannot show that a leader's behavior caused better teamwork, and several leadership labels overlap. These sheets do not claim that any single action reliably improves results.
If you only do one thing this week
One hard truth told early. One miss owned in public. One first step toward peace.

This is practical, not religious. I think what you show with your choices is what counts. Share it freely.

thisisdisclosure.com/cheat-sheets · A free message, nothing to buy or join · Share freely